Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2024
Information We Collect
- Name, email address, phone number
- Billing and shipping addresses
- Date of birth (optional)
- Credit/debit card details
- Mobile payment information
- Billing addresses
- Browsing history on our site
- Purchase history
- Device and browser information
- Customer service interactions
- Email communications
- Survey responses
Order Processing & Fulfillment
We use your information to process orders, arrange shipping, handle payments, and provide customer support.
Communication
We may send you order confirmations, shipping updates, promotional offers, and important account information.
Personalization
We use your data to personalize your shopping experience, recommend products, and improve our services.
Legal Compliance
We may use your information to comply with legal obligations, resolve disputes, and enforce our terms.
Service Providers
We may share information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and customer service platforms.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational measures to protect your personal information:
Technical Safeguards
- • SSL encryption for data transmission
- • Secure servers and databases
- • Regular security updates and patches
- • Access controls and authentication
Organizational Measures
- • Employee training on data protection
- • Limited access to personal information
- • Regular security audits and assessments
- • Incident response procedures
You have the following rights regarding your personal information:
Access
Request a copy of the personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information, subject to legal requirements.
Portability
Request transfer of your data to another service provider.
Opt-out
Unsubscribe from marketing communications at any time.
We use cookies and similar technologies to enhance your browsing experience:
Essential Cookies
Required for basic website functionality, such as shopping cart and login features.
Analytics Cookies
Help us understand how visitors use our website to improve performance and user experience.
Marketing Cookies
Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Email: privacy@bonik.com
Phone: +880 1712-345678
Address: 123 Commerce Street, Dhanmondi, Dhaka 1205, Bangladesh